![]() ![]() We hope to have something out early in 2022, but as always, roadmaps can shift, or unforeseen issues may arise which require us to change priority. Don't worry - we're working on it! Those are really the last two pieces before we reactivate our interactive route map. We have the data in our internal systems but offering up at the scale of is a bigger problem to solve. Hence, we have a fancy algorithm that allows us to build connections dynamically so Customers have better options, but it's complex to get that list of connecting market pairs as it's constantly changing with every schedule revision. This allows us to create a schedule of our non-stop flights and then the reservation system dynamically creates connecting itineraries based upon certain criteria such a minimum connection time, maximum connection time, and to prevent things like circuitous routings. Our prior interactive route map did not handle connecting route information as elegantly as we thought it should, so we're spending the energy to try to improve this during this round of improvements.įor a bit of background, we shifted to what we in the industry call dynamic connections back in 2015 when we moved to our Amadeus reservation system. That last bit about connecting flight data is what is causing us to spend a bit more time than we had planned. Right now, we're working on resolving some issues with how the map performs on mobile devices, since more than 3 out of 4 visits are on mobile device, and we're working to improve the connecting flight information on the map. We're still working on some finishing touches before we can launch this new capability. ![]() We hope to have something to you in the first half of 2022. ![]() ![]() We started this work earlier this summer to improve awareness about our changing network. We have many Cohearts working on this including Gaurav, Dana, Greg, Byron, and partners that are hard at work to deliver this improved capability for our Customers. I have good news - we are far along our path to a new route map. Thank you so much for the feedback on this. You can also keep track of your Southwest Airlines flight status here.įor additional information such as flight schedules, destinations, and aircraft details, visit the Southwest Airlines Guide.Hi There! Mark from the Southwest Digital team here. These facilities include modern terminals, lounges, dining options, and retail outlets, among others. Southwest Airlines' hub airports are equipped with state-of-the-art facilities and amenities to ensure a comfortable travel experience for passengers. It also facilitates easier connections for passengers traveling to different destinations, as they can conveniently transfer between flights at the hub airports. The hub system allows Southwest Airlines to consolidate passenger traffic at specific airports, enabling better coordination of flights, efficient use of resources, and streamlined operations. However, as the airline expanded and added more destinations to its network, it adopted a hub-and-spoke system to improve efficiency and connectivity. The airline initially started with a point-to-point system, where flights operated directly between specific city pairs without any central hub. The history of Southwest Airlines' hub system dates back to its early years. ![]()
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